I have been in both NSW and Queensland over the last 7-8 months and I noticed that the pandemic wasn't really taken seriously in either state. It may be for different reasons but I think the root cause is they haven't had to.That's why strong leadership & strict rules are also required.
Glady's wishy washy approach has developed a culture in NSW where it's citizens don't really take this pandemic all that seriously.
The language of leadership matters. Now her stubborn arrogance sees her chasing her tail.
There is a difference in the language used by Anastacia and Gladys and the sense of urgency they each portray however, I agree with that.