The Secret: Communicate
When it comes to handling petulant league stars, NRL official could do a lot worse than make a phone call to Eels coach Michael Hagan.
In his new book The Two Of Me, Andrew Johns praises his old mentor for his understanding through the booze binges, drug episodes and bi-polar dramas.
"High calibre players do get treated differently and they do need to be - that's just a fact of life," Hagan says.
"Sometimes here at Parramatta, we won't see Nathan Hindmarsh for three days because he needs to rest or see his family.
"We often do things differently with Eric Grothe too. And at times not everyone is going to be happy, but it has to be done."