I am pretty sure that Benny introduced the classic planning mechanisms around that time which were being taught in MBAs and the like. Every key element of the organisation had a set of actions and KPIs aligned with the goals of the club and were measured against them which the plan said would lead to 3-0-75 and included everyone from administration, funding, marketing to the football department, recruiting, development etc.You need great people.
A coach.
Leaders.
Ceo, Board, President
All on the same page.
Great things can be accomplished.
The strength of that process is that everyone knows what their goals are and what they are expected to do.
The missing link was probably the soft stuff, the connection between players and the cultural part which we have now nailed.
He built the foundations of a great club and then empowered the individuals and that relies on having great people. In the end we had the right coach and the right skipper for that last piece to be achieved.