Membership packs. | PUNT ROAD END | Richmond Tigers Forum
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Membership packs.

My only issue is that it is wasteful to send out stuff we are willing to pick up at the game, but it may well come down to paying postage being cheaper and/or easier to organise with large member numbers, than the alternative which is setting up at games and keeping track of who has received what.

Still waiting for the email but I figure it will appear shortly.

DS
 
tiger3000 said:
So you're getting no less than prior years then?

If viewed as providing choice (pick a backpack instead of a cap, for example) then surely it's an improvement. I don't think the idea is to get extra free stuff, beyond the traditional scope of cap/scarf choice. Rather you can get something different / further choices if the standard option doesn't appeal (as you can simply not pick cap/scarf).

I can't see any negative to this system when compared to prior years, and am surprised by people not liking it. Seems more a problem of expectation management by the club rather than the system itself?
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I agree with you. Maybe my words 'much good' should have been 'much better'. I was merely pointing out the interstate / overseas members entitlement as a single member. I was happy to chip in to get an additional reward ( a members mug). Besides, being an old fart, I am good at whinging!
 
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Does anyone have the link to the members reward ‘portal’ they can PM me?

I just got an email reminder saying I have $170 dollars to use but can’t remember ever getting an email with a link and have no idea how to access it.

Saves me calling the club if someone has it.

Thanks.
 
Platinum member said:
Does anyone have the link to the members reward ‘portal’ they can PM me?

I just got an email reminder saying I have $170 dollars to use but can’t remember ever getting an email with a link and have no idea how to access it.

Saves me calling the club if someone has it.

Thanks.
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I got the same reminder email.
But you’ll have to call the club as the original email has your unique login / setup info on it.

Link to the website:

RICHMOND REWARDS

membership.richmondfc.com.au membership.richmondfc.com.au
 
Platinum member said:
Does anyone have the link to the members reward ‘portal’ they can PM me?

I just got an email reminder saying I have $170 dollars to use but can’t remember ever getting an email with a link and have no idea how to access it.

Saves me calling the club if someone has it.

Thanks.
Click to expand...
I couldn’t get in yesterday and also didn’t remember getting the login email.
I just reset my password and got in.
 
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Platinum member said:
Does anyone have the link to the members reward ‘portal’ they can PM me?

I just got an email reminder saying I have $170 dollars to use but can’t remember ever getting an email with a link and have no idea how to access it.

Saves me calling the club if someone has it.

Thanks.
Click to expand...
Handy shekels, pity the club doesn't have an offer of retrospective premiership slabs available on their shopping site.
 
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larabee said:
I got the same reminder email.
But you’ll have to call the club as the original email has your unique login / setup info on it.

Link to the website:

RICHMOND REWARDS

membership.richmondfc.com.au membership.richmondfc.com.au
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Yeah, I just got the reminder email, never got the initial email.

Wonder if this will work if I just use my usual login to the site, I'll try that.

DS
 
DavidSSS said:
Yeah, I just got the reminder email, never got the initial email.

Wonder if this will work if I just use my usual login to the site, I'll try that.

DS
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I tried that but just went to my membershio account with no link to rewards.
Might try disco's advice of resetting password, or else i'll be talking to the membership dept tomoz
 
Looks like attempting to login and then asking for a password reset works.

Sounds like a fair number of us never got the initial email.

Was looking at the usual membership website a few minutes ago, not really anything there apart form invoices and personal details, pretty sparse really.

DS

Edit: ok, so went in there to redeem stuff. I am a member and an AFLW member, so I got $100 of credit but I had to redeem entitlements first, for both memberships. I figure I'll be getting 2 cards and 2 scarves at this rate. maybe I just stuffed up, I now recall there was an opt out option I should have opted out of 1 of them. Anyway, little else I wanted. Mug maybe but I have a PRE mug I use as a keep cup at work so what more could I want?
 
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Thanks for the advice about resetting the password guys. I also received a reminder email but not the login email.

Living in far north Queensland I probably won't be attending any games -- anyone know what the difference is between the "commemorative" card and the barcoded card?
 
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You still have the following entitlements waiting in the Richmond Member Rewards portal:
  • $50.00 in credit to be used
  • Your member entitlements to be redeemed
  • Like many I received my email.
  • Tried to log in to Roar Store with my usual email address, which is what was recommended.
  • Filled in all the details to become a Roar Store member and was advised the email address was already in use and to choose another.
  • Do not want to do this, so have emailed the club to find out what is going on.
  • If I get a response will share it on here.
 
Anyone know how this all works if one is a MCC member with Richmond alignment?
 
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graystar1 said:
You still have the following entitlements waiting in the Richmond Member Rewards portal:
  • $50.00 in credit to be used
  • Your member entitlements to be redeemed
  • Like many I received my email.
  • Tried to log in to Roar Store with my usual email address, which is what was recommended.
  • Filled in all the details to become a Roar Store member and was advised the email address was already in use and to choose another.
  • Do not want to do this, so have emailed the club to find out what is going on.
  • If I get a response will share it on here.
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Here's the email I got this morning graystar:

Hi David,

Thank you for your email. Apologies, it looks like you didn’t receive your initial login email, we are currently looking into this with our system provider.

To enter your Richmond Member Rewards account, please follow the below steps:

1. Click through to https://richmondfc.mberplus.com.au/login

2. Once on the login page – click “Forgot your Password? Reset it now”

3. Enter in your username. Please note this will be the email address to which your reminder email was sent. Click 'submit'

4. If successful, a reset password email will be sent to your email address. Please be sure to check your junk folder as well.

5. If unsuccessful, you will receive the message “Username not found”. Please contact us if this is the case as you have used an invalid username.

6. Reset your password using the link in your email. Follow the prompts to log into the Portal, remembering your username will be your associated email address.

7. If you have any questions, please be sure to view our FAQs here: https://membership.richmondfc.com.au/member-faq/richmond-member-rewards-2

Please contact us if any further questions.

Kind regards,

Ashleigh
 
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davidc0055 said:
Here's the email I got this morning graystar:

Hi David,

Thank you for your email. Apologies, it looks like you didn’t receive your initial login email, we are currently looking into this with our system provider.

To enter your Richmond Member Rewards account, please follow the below steps:

1. Click through to https://richmondfc.mberplus.com.au/login

2. Once on the login page – click “Forgot your Password? Reset it now”

3. Enter in your username. Please note this will be the email address to which your reminder email was sent. Click 'submit'

4. If successful, a reset password email will be sent to your email address. Please be sure to check your junk folder as well.

5. If unsuccessful, you will receive the message “Username not found”. Please contact us if this is the case as you have used an invalid username.

6. Reset your password using the link in your email. Follow the prompts to log into the Portal, remembering your username will be your associated email address.

7. If you have any questions, please be sure to view our FAQs here: https://membership.richmondfc.com.au/member-faq/richmond-member-rewards-2

Please contact us if any further questions.

Kind regards,

Ashleigh
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Thanks David.
Will give that a try.
Why have they made it so difficult??
 
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graystar1 said:
Thanks David.
Will give that a try.
Why have they made it so difficult??
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It seems a lot of us didn't get the initial email. I wonder how many people they have to send those same instructions to!

More importantly, do I get the backpack or the drink bottle? I don't need another cap or scarf.
 
graystar1 said:
Thanks David.
Will give that a try.
Why have they made it so difficult??
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Growing pains. Not the best process though.

There's a work-around without calling the club - something to the effect of re-send my link. I'm not entirely sure how I did it, but I managed.
 
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