Report Ticketek to ACCC | PUNT ROAD END | Richmond Tigers Forum
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Report Ticketek to ACCC

E

easy_tiger

Guest
Link here

https://www.accc.gov.au/contact-us/contact-the-accc/report-a-consumer-issue

took me 5 minutes online.

here is what I said

Ticketek sell seats to the AFL (the MCG finals in this instance) with a 'best available seat' option and there is clear and broad evidence amongst a huge number of customers that 'best available' is a euphemism for 'maximum/optimum/easiest/most revenue' for Ticketek. There seems to be no relationship between 'best available' and the quality of the seating in reality. I think Ticketek is cynically misleading the customer to maximise their profit.
 
Arseholes wanted to charge me $303 for 2 tickets on lvl 4 row J. Went back and did it again and got same lvl but row BB for $187 instead.

*smile*' arseholes. Best available is a joke.
 
I guess question is what does best available mean? Best for the dollar or outright best seat regardless which would mean cat 1 would always be offered. Every open to interpretation, ACCC won't do anything.
 
Forget ACCC.there should be a royal commission! !!
 
as a side note to best available, don't know why you would use the best available option, when you can choose you category which tells you the price you will pay and the location of the tickets you are buying.
just pick a category with a price your comfortable with paying, and a location your happy to sit in....
 
Can be pretty sure afl want care about the fans, they will be happy with their version of legalised scalping (RFC do this as well with coroporate tickets)...they will be happy they look popular, are getting lots of money from ticket sales and tv ratings. If they were serious only AFL gold members from competing clubs would get access to AFL reserve initially and then it would be AFL silver members of competing clubs and RFC members (bingo there is 10000 more tickets). Clubs should not be able to sell of members tickets as corporate functions. RFC needs to remember it needs to support the grass root supporter

The only thing they listen to is dollars. I would love fans just to boycott a match in protest, it is the only thing they would listen to as it would cost them money. I cant see that happening
 
keepa lids onit said:
as a side note to best available, don't know why you would use the best available option, when you can choose you category which tells you the price you will pay and the location of the tickets you are buying.
just pick a category with a price your comfortable with paying, and a location your happy to sit in....
Click to expand...

When a game get's sold out in under 2 hours, ticketek times out in 14 minutes or even worse prone to crashing you are a game person to spend the time trying to be choosey on a prelim like this one, most people myself included just tick best available, it's just the desperate measure of "JUST GIVE ME A BLOODY TICKET HAPPY TO SIT ANYWHERE" and is what ticketek prey on to screw us.
 
caesar said:
When a game get's sold out in under 2 hours, ticketek times out in 14 minutes or even worse prone to crashing you are a game person to spend the time trying to be choosey on a prelim like this one, most people myself included just tick best available, it's just the desperate measure of "JUST GIVE ME A BLOODY TICKET HAPPY TO SIT ANYWHERE" and is what ticketek prey on to screw us.
Click to expand...

exactly
 
easy said:
Link here

https://www.accc.gov.au/contact-us/contact-the-accc/report-a-consumer-issue

took me 5 minutes online.

here is what I said

Ticketek sell seats to the AFL (the MCG finals in this instance) with a 'best available seat' option and there is clear and broad evidence amongst a huge number of customers that 'best available' is a euphemism for 'maximum/optimum/easiest/most revenue' for Ticketek. There seems to be no relationship between 'best available' and the quality of the seating in reality. I think Ticketek is cynically misleading the customer to maximise their profit.
Click to expand...

Ticketek should also be reported for charging $7.50 to print your own tickets
 
What annoys me is when you get in early and snap up seats one row from the very back at the top level and someone gets tickets later than you and they're on level 2. Same number of tickets. How does that work? Do they sell in columns or in rows? Or a combination of both.

Would be pretty easy to list the 'best available' in order of blocks for transparency. Unfortunately for them it would also highlight where all the corporates are hogging the best seats.
 
btoz_01 said:
Ticketek should also be reported for charging $7.50 to print your own tickets
Click to expand...

well thats the point of the link.

easy and quick.

report 'em.

Mac said:
What annoys me is when you get in early and snap up seats one row from the very back at the top level and someone gets tickets later than you and they're on level 2. Same number of tickets. How does that work? Do they sell in columns or in rows? Or a combination of both.

Would be pretty easy to list the 'best available' in order of blocks for transparency. Unfortunately for them it would also highlight where all the corporates are hogging the best seats.
Click to expand...

its a scam. report 'em.

Their awareness of us fans' 'I'll do anything for a seat' added to their carefully crafted ineptitude and greed creates the perfect *smile* storm
 
Mac said:
What annoys me is when you get in early and snap up seats one row from the very back at the top level and someone gets tickets later than you and they're on level 2. Same number of tickets. How does that work? Do they sell in columns or in rows? Or a combination of both.

Would be pretty easy to list the 'best available' in order of blocks for transparency. Unfortunately for them it would also highlight where all the corporates are hogging the best seats.
Click to expand...

Not sure about footy but concert tickets were always sold in columns. I remember about 15yrs ago and lining up at a store. The seller had a block of seats from front to the nose bleeds about 3 wide to sell. So i imagine they still sell in columns going front to back and then start the next column from the front to back ....repeat.
 
In tonight's episode of Last Week Tonight John Oliver dissects and exposes the reasons behind all the complaints we've had with Ticketmaster and Ticketek. Live Nation is implicated too. Really worth watching.
www.huffpost.com

John Oliver Exposes Why You Always Get Screwed Buying From Ticketmaster

The "Last Week Tonight" host named and shamed one of the planet's most reviled companies.
www.huffpost.com www.huffpost.com
 
TBH, that link wouldn't let me watch the video, but it is here:


The Ticketmaster rant is 10 minutes in, they truly are scum, apart from being grossly incompetent.

DS
 
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