Having said that the above comments she made that you highlighted are diappointing to me. It just appears a vague comment. Implies there has been massive changes and job losses. People read it and think "typical Richmond falling apart again - just sacking somebody else".
I took it the other way Koalalill. Given that the Club had a review of all departments last year, I took it as positive change taking place. At least I would hope so.
I agree that Caro's comments don't give much away and it's pretty much left to the imagination as to whether you think it's positive change or not.